Internet Service Provider (ISP) Registration
|
|
Service Owner : Anthony Chiam
Contact No : 97263359
Email : anthony_chiam@mda.gov.sg
We will process
(1) New registration for ISP within 5 working days#
(2) Renewal of ISP registration within 3 working days#
(3) Update of ISP registration within 5 working days#
(4) Termination of ISP registration within 3 working days#
|
Satellite Broadcaster (SAT B) Licence
|
|
Service Owner : Anthony Chiam
Contact No : 97263359
Email : anthony_chiam@mda.gov.sg
We will process
(1) New application for SAT B Licence within 20 working days#
(2) Renewal of SAT B Licence within 20 working days#
(3) Update of SAT B Licence within 5 working days#
(4) Termination of SAT B Licence within 5 working days#
|
TV-Receive Only (TVRO) Licence
|
|
Service Owner : Anthony Chiam
Contact No : 97263359
Email : anthony_chiam@mda.gov.sg
We will process
(1) New registration for ISP within 5 working days#
(2) Renewal of ISP registration within 3 working days#
(3) Update of ISP registration within 5 working days#
(4) Termination of ISP registration within 3 working days#
|
Internet Protocol Television (IPTV) Licence
|
|
We will process
1) New application for IPTV Licence within 40 working days#
2) Renewal of IPTV Licence within 40 working days#
3) Update of IPTV Licence within 20 working days#
4) Termination of IPTV Licence within 3 working days#
|
Film Distribution and Exhibition Licence
|
|
We will process
1) New application for Film Distribution/Exhibition Licence within 5 working days#
2) Renewal of Film Distribution/Exhibition Licence within 3 working days#
3) Update of Film Distribution/Exhibition Licence within 3 working days#
4) Termination of Film Distribution/Exhibition Licence within 3 working days#
|
Newspaper Permit
|
|
We will process
1) New application for Newspaper Permit within 15 working days#
2) Renewal of Newspaper Permit within 15 working days#
3) Update of Newspaper Permit within 1 working day#
4) Termination of Newspaper Permit within 1 working day#
|
Printing Press Licence
|
|
We will process
1) New application for Printing Press Licence within 3 working days#
2) Renewal of Printing Press Licence within 3 working days#
3) Update of Printing Press Licence within 1 working day#
4) Termination of Printing Press Licence within 1 working day#
|
Arts Entertainment Licence
|
|
We will process 1) Licence applications for Plays, Play-readings, Pop/Rock Concerts and Art Exhibition within 20 working days* 2) Licence applications for Variety Shows, Dance and Others within 10 working days* *To allow sufficient time for any classified rating or advisory to be included in an arts event's publicity materials, applicants are requested to submit their applications according to the submission guidelines ( http://mda.gov.sg/wms.www/devnpolicies.aspx?sid=219).
|
Radio and Television Licence
|
|
We will process
1) New application for Television and Vehicle Radio Licence with 1 working day
2) Termination of Television and Vehicle Radio Licence within 3 working days
Please note: for vehicle radio licence, please update your change of particulars with Land Transport Authority (LTA) |
New TV Channels and Radio Stations Applications (for Existing Licensees)
|
|
We will process
Applications for New TV Channels and Radio Stations within 20 working days upon receipt of all information required
|
Imported Publications Application
|
|
We will process
1) Applications for Imported Magazines within 3 working days
2) Applications for Imported Books, Comics and Other Publications within 21 working days
|
Classification of Films
|
|
We will process
Films submitted for classification within 10 working days*
*To enable us to process your applications within the service standards, please ensure that your applications meet the Film Submission Guidelines |
Classification of Videos
|
|
We will process
1) Videos submitted for classification within 50 working days*
2) Repeat titles submitted for classification within 5 working days*
*To enable us to process your applications within the service standards, please ensure that your applications meet the Video Submission Guidelines |
Classification of Videogames
|
|
We will process
1) Videogame titles submitted for classification under Premium service within 5 working days*
2) Videogame titles submitted for classification with requirement for applicants to provide evaluation packages, within 10 working days**
3) Videogame titles submitted for classification without requirement for applicants to provide evaluation packages, within 2 working days**
|
Customer Service Hotline
|
|
We will respond to your call within 20 seconds from the time you select the option to speak to an officer. During peak periods, you may have difficulty in reaching an officer for immediate assistance due to the high call volume. We appreciate your kind understanding and patience. Alternatively, you may send us your query online ( https://mdaonline.mda.gov.sg/onlineservices/Feedback/FBSubmission.aspx)
|
Emails/Faxes/Feedback and Correspondences
|
|
We will:
1) Acknowledge receipt of any enquiries within 1 working day
2) Reply to enquiries within 3 working days
|
Counter Services
|
|
Service Owner : Anthony Chiam
Contact No : 97263359
Email : anthony_chiam@mda.gov.sg
We will:
1) We will attend to you within 10 minutes from the time the queue ticket is issued.
During peak periods, you may have to wait slightly longer. We appreciate your kind understanding and patience.
2) We will attend to all customers who have an appointment with us within 10 minutes of the scheduled time.
|